CASE STUDY

HATHAWAY DEVELOPMENt

Hathaway Development manages multifamily properties and leasing offices across the U.S.—each requiring reliable, consistent phone service and support. With OberaConnect, Hathaway finally found a partner that works the way they do. 

The Challenge

After years of frustration with slow, impersonal support from national telecom providers, they needed a partner who could simplify operations and scale with their growth. 

  • Lack of responsive support from large telecom companies
  • Voice services at leasing offices and clubhouses across multiple states
  • Managing multiple vendors for voice and cabling that required internal oversight 

OUR SOLUTION

  • Voice Services deployed at leasing offices across the U.S. for consistent, reliable communication
  • Clubhouse Voice Systems installed at 11 properties for staff and resident interaction 
    Structured Cabling offered as part of the voice deployment—eliminating the need for a third-party vendor
  • Centralized Support & Billing with one point of contact and one monthly invoice
  • Scalable setup that makes onboarding new locations fast and seamless 

WHY CHOOSE OBERACONNECT

SIMPLE

One provider for voice and cabling—no more managing several providers.

RELIABLE

Consistent, high-touch support with one contact for all properties.

EXPERT

Voice deployments backed by structured cabling solutions that save time and money.

247 support

TECHNICAL SUPPORT

With OberaConnect, Hathaway gets responsive, local-style service—even across national locations. Our team manages their needs directly, eliminating hold times, support runaround, and frustrating escalations. 

results and impact

RESULTS & IMPACT

Hathaway now has reliable voice service across all leasing offices and clubhouses, supported by a single provider and a single bill. They no longer deal with multiple vendors or outsourced cabling and enjoy responsive support that scales with their growth. 

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